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Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank

Wendy Redshaw, chief digital information officer (CDIO) at NatWest Retail Bank, has had a distinguished career leading technology-led change in some of the world’s biggest financial services organisations. Now, she’s using that experience to drive even more innovation. After four years as CIO for collaborative technology solutions with Deutsche Bank, Redshaw says she was eager…

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Navigating the practicalities of AI regulation and legislation

Misusing artificial intelligence (AI) can have some very clear and expensive consequences. Movie studio Lionsgate recently joined a long list of organisations discovering that quotations and citations from generative AI (GenAI) systems need to be verified like any other source; Microsoft is being sued by a German journalist after Bing Copilot suggested he had committed crimes…

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How Formula One works with AWS to drive data insights

Beyond the continuous upgrades to the cars throughout the Formula One racing season, there is a constant stream of tech innovation driving fan engagement and supporting broadcasters who want to put viewers closer to the race action. For AWS principal sports partnership manager Neil Ralph, Formula One is fundamentally an interesting use of technology, which demonstrates…

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Here’s why I’d cancel Netflix before ChatGPT Plus

As I type these lines, we’re halfway through OpenAI’s big “12 Days” of ChatGPT event, which brought us several exciting features. ChatGPT o1 is out of beta, as is the Canvas mode, with the latter delivering a big UI change for the ChatGPT experience. OpenAI also released the text-to-video Sora service to the public and…

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ChatGPT app for Windows is now available, with a few big caveats

OpenAI unveiled the first ChatGPT desktop app back in May when it unveiled GPT-4o and Advanced Voice Mode. However, the app was limited to Macs with M-series chips. Windows users were left behind in this initial desktop push, and that should be no surprise. OpenAI has always focused on Apple’s platforms with its ChatGPT app.…

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Chatbot hack shows why you shouldn’t trust AI with your personal data

I told you from the early days of ChatGPT that you should avoid giving the chatbot data that’s too personal. First, companies like OpenAI might use your conversations with the AI to train future models. You don’t want any personal data in there.Then there’s the risk of hacks targeting your chatbot. Hackers might find ways…

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Women in data: Claire Thompson, chief data officer, L&G

It’s almost become a cliché to say that data is the lifeblood of the modern enterprise. However, Claire Thompson, group chief data and analytics officer (CDAO) at financial services firm L&G, says data has always been crucial to big firms. What’s changed during the past few years, particularly in her sector, is a recognition of…

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Rumors of a crazy $2,000 ChatGPT plan could mean GPT-5 is coming soon

There’s been a lot of talk lately that the major GPT-5 upgrade, or whatever OpenAI ends up calling it, is coming to ChatGPT soon. As you’ll see below, a Samsung exec might have used the GPT-5 moniker in a presentation earlier this week, even though OpenAI has yet to make this designator official. The point…

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Forrester: Rethink your software asset management practices

Software asset management (SAM) has evolved from simple back-office record-keeping to more complex licence and contract management that integrates innovative technologies such as artificial intelligence (AI), machine learning (ML) and generative AI (GenAI). Successful SAM implementations save on licence costs, improve compliance and reduce true-ups. They also improve software utilisation, enabling firms to derive more…

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I’m a longtime Apple Watch user, and I just discovered the worst thing about it

I’ve been using the Apple Watch for years for one main purpose: health tracking. I wear the Apple Watch around the clock, except for when it’s charging, so it can capture health data during my day-to-day life and when I work out.I’ve intensified my training in the past couple of years as I got back…

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