Twilio

Police Scotland did not consult ICO about high-risk cloud system

Police Scotland chose not to consult the data regulator before deploying its cloud-based digital evidence-sharing system, despite identifying a number of “high risks” with the data processing, freedom of information (FOI) disclosures have revealed. The disclosures also show that although the Information Commissioner’s Office (ICO) had previously been informed of the risks and acknowledged them,…

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Six ways to use LLMs operationally in the enterprise

Forrester predicts that operational support use cases for large language models (LLMs) will develop rapidly. LLM integration with action components creates fully autonomous workplace assistants (AWAs) that become valued coworkers for support processes like finance and accounting, onboarding customers or field service implementation, and difficulty depends on the degree of input and output shaping. Adoption…

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