automation

Why IT governance is a coding issue

A study for Capital One bank from Forrester has highlighted the importance of deploying policy as code to streamline software development and artificial intelligence (AI) projects. According to Forrester, democratising machine learning (ML) by making readily available, ML-powered tools accessible to roles across the organisation – including line-of-business (LOB) and operations – is critical to speeding…

CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals

In five years’ time, using generative AI (GenAI) tools such as ChatGPT will be a normal part of working life, according to Don Schuerman, chief technology officer at Pegasystems, a US company that develops the software used behind the scenes by some of the world’s largest organisations to manage and automate their business processes. “I…

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