automation

CCRC refers case based on third faulty Post Office system

The Criminal Cases Review Commission (CCRC) has referred a conviction based on a third Post Office IT system to the Court of Appeal. The appeal by former subpostmaster Gareth Snow, who ran a branch in Denbighshire, potentially widens the Post Office scandal even further. Snow used the Post Office’s Automatic Payment Service (APS) and Automatic Payment Terminal (APT) when…

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Can business software empower rather than control workers?

Acclaim Autism exists to help children with autism spectrum disorder, but before doing so, the Philadelphia-based company has to get approval from US health insurers. Founder and president Jamie Turner says this typically took six months with 80% of applications initially rejected. Insurer processes vary widely: public bodies are generally easier to work with, but…

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AI World: Oracle brings agents to bear on world of finance

At Oracle AI World in Las Vegas, the software giant has been showcasing new agentic artificial intelligence (AI) features within its Fusion Cloud Applications Enterprise Resource Planning (ERP) suite, and other parts of the Fusion Cloud product line-up. Built in Oracle AI Agent Studio for Fusion, the agents will embed within finance processes to realise…

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Gitex 2025: Aramex partners with AWS to accelerate global IT modernisation

Aramex has announced a landmark collaboration with Amazon Web Services (AWS) that will redefine the digital foundation of one of the world’s leading logistics and transportation providers. The partnership, announced at the Gitex Global 2025 conference in Dubai, has begun with the successful migration of Aramex’s Oceania datacentre to the AWS cloud. Headquartered in the…

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Gitex 2025: Help AG aims to be global cyber force as UAE leads AI security transformation

As the United Arab Emirates (UAE) cements its position as one of the world’s most advanced cyber-resilient nations, Help AG has emerged as a strategic cyber security enabler for governments and critical industries across the region. Operating as the dedicated cyber security arm of e& enterprise, the digital services business of Emirati state-owned telecoms provider…

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Will AI wipe out entry-level jobs?

Microsoft co-founder Bill Gates has become the latest to add his voice to a cacophony of warnings that artificial intelligence (AI) is eliminating entry-level jobs. A recent report by job search engine Adzuna indicated that vacancies for graduate jobs, apprenticeships, internships and junior jobs with no degree requirement had dropped 32% since the launch of…

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SLA promises, security realities: Navigating the shared responsibility gap

The shared responsibility model (SRM) plays a central role in defining how security and operational duties are split between cloud providers and their customers. However, when this model intersects with service level agreements (SLAs), it introduces layers of complexity. SLAs typically cover metrics like uptime, support response times and service performance, but often overlook critical…

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Cops Are Using AI To Help Them Write Up Reports Faster

Abi Shanum/Shutterstock Axon, the law enforcement technology company known for making stun guns and body cameras, has a new tool that police departments around the country have started incorporating into their work. It’s an artificial intelligence-based software tool called Draft One, which essentially helps officers draft police reports in record time — and it’s reportedly…

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Podcast: How (agentic) AI can help with unstructured data

In this podcast, we talk to Boris Bialek, vice-president and field chief technology officer (CTO) at MongoDB, about how artificial intelligence (AI) can help with discovery and management of unstructured data. Bialek sets out how AI can help bring together different classes of information that an organisation might hold about customers to make processes much…

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DWP accused of shielding AI deployments from public scrutiny

Civil rights groups have highlighted a “worrying lack of transparency” in how the Department for Work and Pensions (DWP) is embedding artificial intelligence (AI) in the UK’s social security system. According to separate reports from Amnesty International and Big Brother Watch, both published in early July 2025, the opaque use of AI systems by the…

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