automation

Enterprises must stop GenAI experiments and start long-term strategies

6 minutes of reading / AI, automation, chatbot, data privacy, digital transformation, Tech / By

Generative AI (GenAI) is rapidly becoming an integral part of our lives and a powerful force for driving value within organisations. The potential of the technology to accelerate innovation and improve efficiency and productivity extends to nearly all functions across all industries. There are extensive opportunities for businesses to factor it into their digital transformation,…

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Security in the public cloud explained: A guide for IT and security admins

6 minutes of reading / agile, AI, Amazon, API, automation, AWS, Azure, business continuity, Cloud, cloud computing, cloud-native, compliance, digital transformation, disaster recovery, Google, Google Cloud, machine learning, microservices, Tech, threat intelligence / By

Who is responsible for security in the public cloud? This is a question businesses need to consider as they increasingly deploy more workloads and use cloud-based IT infrastructure, platform services and applications. In Gartner’s How to make integrated IaaS and PaaS more secure than your own data center report, analysts discuss the benefits of adopting…

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Bupa turns to data to provide personalised health services

7 minutes of reading / AI, automation, Computer, digital marketing, Tech / By

Private healthcare company Bupa, which provides health and insurance services to 7.2 million people in Australia and the Asia-Pacific (APAC) region, is rolling out technology to allow it to communicate with its customers in a personalised way, through email, mobile phones, the web and call centres. Over the past four years, the non-profit organisation has…

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Why AI could finally get CIOs a seat at the table

5 minutes of reading / AI, automation, Computer, data privacy, Tech / By

For years, CIOs have wanted to be taken more seriously by senior managers, and the rise of generative artificial intelligence (AI) might finally help them to make the breakthrough they want. Many organisations are trying to work out their route forward with AI, which creates an opportunity for the CIO to make their mark, according…

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YouTube launches its own version of X/Twitter Community Notes

2 minutes of reading / automation, Google, Tech, Twitter / By

Finally, a Google-owned company is stealing something worthwhile. YouTube announced today that it’s begun experimenting with its own version of Community Notes, the feature that X/Twitter pioneered whereby the user community fact-checks and brings additional context to posts.Of course, there’s not a snowball’s chance in hell these YouTube notes will on the whole be unbiased,…

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AI and outsourcing: What’s the future? (Part one)

6 minutes of reading / AI, automation, chatbot, cloud computing, compliance, cybersecurity, data analytics, digital transformation, machine learning, Tech / By

In this first part of a two-part article, we look at some of the current and future trends and implications of AI for outsourcing, based on our experience as specialist technology and outsourcing lawyers. We’re predicting here how AI will impact “traditional” forms of IT outsourcing and the management and transformation of business processes through…

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Gartner: Navigating incident response in the cloud

3 minutes of reading / API, automation, business continuity, compliance, disaster recovery, risk management, Tech / By

Traditional incident response (IR) processes, honed for on-premises environments, face significant challenges when applied to the cloud. The shared responsibility model of cloud environments demands a reassessment and upgrading of IR procedures. To navigate these challenges effectively, security and risk management (SRM) leaders must embrace new strategies and technologies tailored to the unique nature of…

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Best practices to beat container misconfiguration

6 minutes of reading / automation, Cloud, compliance, containers, Kubernetes, risk management, Tech / By

He urges IT decision-makers to strategise better and only shift what is optimum for the new environment – transforming assets to reduce complexity, probability of human error, and cost. According to Firment, container misconfiguration is a symptom of larger problems with migrations that haven’t incorporated architecture and practice modernisation. Good strategy means less is missed…

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Data leakage in the cloud – can data truly be safe in the cloud?

5 minutes of reading / agile, AI, automation, AWS, Azure, Cloud, compliance, Google, Google Cloud, hybrid cloud, machine learning, Tech / By

As organisations store and process data in the cloud, there are increasing concerns from administrators, data owners and CISOs’ around the possibility of misconfiguration or mishaps that lead to sensitive data being leaked – particularly to public cloud services that fall outside of the intended geographic region. In 2019, Gartner predicted that by 2025, 90%…

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Cobol knowledge crisis threatens Dutch financial systems

5 minutes of reading / automation, software engineering, Tech / By

Cobol still forms the backbone of many crucial financial and administrative systems, with high usage in The Netherlands due to its early and adept automation of the economy.   Cobol was, and remains, the go-to technology for reliable financial and administrative systems, such as those used by the tax administration, banks, insurers and mortgage lenders.…

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