digital transformation

Automating public services – a careful approach

vchalup – stock.adobe.com By Published: 09 Jul 2024 The use of AI and automation in the public sector involves both public-facing systems and behind-the-scenes tools aimed at streamlining operations and freeing up staff time. But we know that these benefits are not guaranteed. Public sector organisations must approach automation with caution to avoid the pitfalls…

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Enterprises must stop GenAI experiments and start long-term strategies

Generative AI (GenAI) is rapidly becoming an integral part of our lives and a powerful force for driving value within organisations. The potential of the technology to accelerate innovation and improve efficiency and productivity extends to nearly all functions across all industries. There are extensive opportunities for businesses to factor it into their digital transformation,…

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Tech leaders recognised for social, cultural and economic innovations

Technology sector trade body TechUK has recognised four pioneering industry leaders for their work in using digital innovation to effect social, cultural or economic improvements in the UK. In its second annual President’s Awards, the organisation chose winners who it says are “going above and beyond” to use technology for good. The winners in each…

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UK must push forward greater use of open tech

While the public sector has adopted open source technologies, there remains little understanding of it, the latest edition of OpenUK’s State of open report has warned. Phase two: The open manifesto urges policymakers to build skills in open source software, enable the UK public sector to do open source software better and ensure artificial intelligence…

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The shift towards developing internal tech talent

Staff retention is currently a huge issue for companies across all industries, but nowhere more so than in the tech sector. An online poll conducted by Gartner in February revealed that 26.5% of all tech workers are actively looking for new jobs, compared with a cross-industry average of 21%. A further 46.6% also described themselves…

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Security in the public cloud explained: A guide for IT and security admins

Who is responsible for security in the public cloud? This is a question businesses need to consider as they increasingly deploy more workloads and use cloud-based IT infrastructure, platform services and applications. In Gartner’s How to make integrated IaaS and PaaS more secure than your own data center report, analysts discuss the benefits of adopting…

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AI and outsourcing: What’s the future for relationships and contracts? (Part two)

What follows is based on our combined experience of around 52 years of legal advice to the IT and outsourcing industries, and how we’ve seen outsourcing relationships and agreements develop to accommodate waves of new IT infrastructure, technologies, systems, applications and business processes. We look broadly at the key areas of focus for customers within…

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Digital transformation – the missing government mission?

Unless current election polling proves to be massively mistaken, the UK is on the brink of a Labour government. But what will that mean for long-standing government efforts to deliver a “digital transformation” of the public sector? Computer Weekly has provided useful insight into how the Lib Dems, Conservatives, and Labour view the role of…

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AI and outsourcing: What’s the future? (Part one)

In this first part of a two-part article, we look at some of the current and future trends and implications of AI for outsourcing, based on our experience as specialist technology and outsourcing lawyers. We’re predicting here how AI will impact “traditional” forms of IT outsourcing and the management and transformation of business processes through…

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CIO interview: Career progression and business alignment

Ash Cooper never really had aspirations to be a CIO. He began work over 20 years ago in IT with a job in PC support, but in February this year Cooper was elevated to the board at FTSE 100 law firm, Kingsley Napley, as its CIO. Throughout his career, Cooper says he has been focused…

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