digital transformation

Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank

Wendy Redshaw, chief digital information officer (CDIO) at NatWest Retail Bank, has had a distinguished career leading technology-led change in some of the world’s biggest financial services organisations. Now, she’s using that experience to drive even more innovation. After four years as CIO for collaborative technology solutions with Deutsche Bank, Redshaw says she was eager…

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EMEA businesses siphoning budgets to hit NIS2 goals

With the European Union’s (EU) NIS2 regulations now in full effect, IT leaders across the region report that they are struggling to secure budget to support their compliance efforts, with 95% reporting they are being forced to dip into funds reserved for other things. This is according to a Censuswide study of EMEA IT leaders…

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Interview: Rahul Todkar, head of data and AI, Tripadvisor

Rahul Todkar, head of data and AI at Tripadvisor, has a broad remit. As well as leading a spectrum of data functions, from artificial intelligence (AI) to engineering and platforms, he’s also responsible for ensuring the business monetises the information it collects. Todkar found the scale of this opportunity hugely tempting when he joined the…

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Autumn Budget 2024: Chancellor emphasises importance of tech for UK growth

Amid an Autumn Budget that raised taxes by £40bn while increasing capital investment by £100bn over five years, Chancellor of the Exchequer Rachel Reeves has largely continued existing policies that support the tech sector, while reiterating the importance of digital transformation in improving public sector efficiency. She also offered what will hopefully be a boost…

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IT Sustainability Think Tank: Sustainable innovation in the age of AI

The current wave of digital transformation, accelerated by the rapid evolution of artificial intelligence (AI), presents both unprecedented opportunities and significant challenges. As AI continues to advance, it demands increasingly sophisticated datacentres and high-performance computing capabilities, raising critical concerns about its environmental impact. For CIOs and IT leaders, the imperative is clear: driving innovation must…

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Forrester: Rethink your software asset management practices

Software asset management (SAM) has evolved from simple back-office record-keeping to more complex licence and contract management that integrates innovative technologies such as artificial intelligence (AI), machine learning (ML) and generative AI (GenAI). Successful SAM implementations save on licence costs, improve compliance and reduce true-ups. They also improve software utilisation, enabling firms to derive more…

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What are the options when migrating from VMware?

It has been widely reported that Broadcom has set its sights on VMware’s 1,500 most profitable customers. In organisations that spend less, negotiating new contracts may be difficult and costly, given that the new pricing bundles for VMware include products some IT departments may never use. This has been combined with a switch to a…

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Labour should focus on talent to improve UK’s cyber posture

Critically, in today’s world, cyber security is a fundamental part of statecraft and the responsibility of the government. That being to provide safety and security for its citizens, residents, immigrants, as well as businesses and charities, schools and hospitals. Cyber security is a clear and critical part of this responsibility that we must consider beyond…

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Interview: Abhijit Dubey, global CEO, NTT Data

In the 18 months since the launch of ChatGPT introduced the concept of generative artificial intelligence (GenAI) to the world, most business have played with the technology, many have trialled real-world applications, but so far few have gone all-in on using GenAI across their organisations. However, that is set to change as more of the…

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Derby City Council eyes £12.25m annual savings with AI and chatbot deployments

Derby City Council aims to save almost £12.5m a year in costs by rolling out artificial intelligence (AI) tools to its staff. The council, which covers the East Midlands city of some 264,000 people, has identified 261 tasks where officials believe AI can make improvements. Within that, the council is focusing on 54 areas where…

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