automation

Six ways to use LLMs operationally in the enterprise

Forrester predicts that operational support use cases for large language models (LLMs) will develop rapidly. LLM integration with action components creates fully autonomous workplace assistants (AWAs) that become valued coworkers for support processes like finance and accounting, onboarding customers or field service implementation, and difficulty depends on the degree of input and output shaping. Adoption…

Six ways to use LLMs operationally in the enterprise Read More »

AI likely to worsen economic inequality, says IMF

Artificial intelligence (AI) could impact almost 40% of global employment, says International Monetary Fund (IMF), and will “likely worsen overall inequality” if policymakers do not proactively work to prevent the technology from stoking social tensions. In an analysis published 14 January 2024, the IMF examined the potential impact of AI on the global labour market,…

AI likely to worsen economic inequality, says IMF Read More »

Evolving best practice: What next for securing remote work?

If there’s one positive from the news stories of cyber attacks targeted at the UK in recent years, it’s that as a nation we’re much more astute when it comes to recognising the dangers. Another is that our businesses, government departments, charities and institutions are finally waking up to the risks posed by cyber criminals. …

Evolving best practice: What next for securing remote work? Read More »

iPhone 16: Everything we know so far

With the iPhone 15 now out, we can turn our attention to Apple’s upcoming iPhone 16. This new series is expected to be announced later in 2024. One of the highlights could be an iPhone Ultra model. So far, here’s what we heard about these devices.How many iPhone models will Apple introduce?For the 2024 iPhone…

iPhone 16: Everything we know so far Read More »

Top 10 technology and ethics stories of 2023

As with 2022, Computer Weekly technology and ethics coverage continued with a focus on working conditions in the tech sector, looking, for example, at the experience of UK Apple workers attempting to unionise and the efforts of digital gig workers who train and maintain today’s much-hyped artificial intelligence (AI) systems. AI itself also took centre…

Top 10 technology and ethics stories of 2023 Read More »

Why IT governance is a coding issue

A study for Capital One bank from Forrester has highlighted the importance of deploying policy as code to streamline software development and artificial intelligence (AI) projects. According to Forrester, democratising machine learning (ML) by making readily available, ML-powered tools accessible to roles across the organisation – including line-of-business (LOB) and operations – is critical to speeding…

Why IT governance is a coding issue Read More »

CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals

In five years’ time, using generative AI (GenAI) tools such as ChatGPT will be a normal part of working life, according to Don Schuerman, chief technology officer at Pegasystems, a US company that develops the software used behind the scenes by some of the world’s largest organisations to manage and automate their business processes. “I…

CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals Read More »

Shopping Cart
Scroll to Top