Apple Self Service Repair program, which helps users repair Apple products on their own thanks to access to manuals and genuine Apple parts, is expanding its Diagnostics feature to 32 European countries, including the UK, France, Germany, and the Netherlands.
The Apple Diagnostics program launched in the US in December 2023. It gives users the same ability as Apple Authorized Service Providers and Independent Repair Providers to test products for optimal parts functionality and performance. It also helps identify which parts need repair.
With this expansion, Apple Diagnostics for Self Service Repair supports iPhone, Mac, and Studio Display models in 33 countries and 24 languages.
Apple says Diagnostics is part of the company’s effort to “extend the lifespan of Apple products.” While Cupertino wants to offer customers the ability to repair their devices, the company thinks that building “long-lasting is their top priority.” This is why “the best type of repair for customers and the planet is one that is never needed,” the company explains.
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Customers can access Apple Diagnostics to better understand whether their product needs repair. They can begin the session on a second product and check the status and performance of the device that may need repair. After beginning the session and following the onscreen prompts, customers will know whether their products need repair and which parts need to be replaced.
Apple Self Service Repair program launched in April 2022 and gives anyone with relevant experience repairing electronic devices access to the manuals, genuine Apple parts, and tools used at Apple Store locations and Authorized Service Providers.
Apple says Self Service Repair supports 42 Apple products, including MacBook Air models powered by M3. In 2025, Canada will become the 34th country in which Apple offers Self Service Repair.